About FireNote

FireNote helps administrative teams manage intake, scheduling, reporting, and proactive alerts so clinical operations stay on track and billing doesn't get blocked. A centralized intake workflow reduces handoffs and prevents missing steps that delay admissions. Alert dashboards surface issues throughout the month not just at billing crunch time, and scheduling tools ensure visits are completed according to ordered frequencies.

- Simplified patient intake and referral management in one place

- Scheduling tools for accountability and visit completion

- Reporting for clinical operations, financial positioning, and HOPE adherence

For multi-location and enterprise hospice organizations, FireNote delivers the consistency, visibility, and control you need across your entire operation. Standardized workflows reduce variability between teams and locations, while organization-level reporting gives leadership a consolidated view of clinical, operational, and financial performance, without needing to pull from multiple systems. FireNote grows with you, whether you're managing two locations or a hundred.

- Organization-level controls and standardized workflows

- Consolidated reporting across locations

- Scalable infrastructure with SOC 2 compliance and CHAP-verified EMR

FireNote gives compliance teams real-time visibility into documentation quality, HOPE validation, QAPI management, supervisory visits, and audit readiness. Note Review lets compliance and QA teams review encounters in real time, provide feedback, and guide corrections before documentation becomes a permanent risk. QAPI events are managed in one centralized location with a single source of truth for tracking, follow-up, and action planning. When an audit arrives, FireNote can export patient documentation in chronological order for a specified date range.

- Note Review for in-progress and completed documentation

- Real-time HOPE validation and proactive compliance reporting

- Audit tools that surface ADR gaps before they become emergencies

FireNote supports month-end close, payer management, claim creation, and granular financial reporting with intuitive settings built for hospice billing. Configure claim logic by payer and claim type, manage GL mapping that aligns with your accounting system, and export raw data for deeper analysis. Better alignment between clinical documentation and billing means fewer claim delays and less end-of-month scrambling.

- Simplified month-end close with hospice-specific finance settings

- Flexible R&B claim creation workflows for multiple payer types

- Granular reporting with raw data exports

Starting a hospice is hard enough without fragmented systems. FireNote was built from day one as a hospice-first platform, which means new organizations can get up and running quickly, with workflows designed around how hospice actually works, not adapted from generic healthcare templates. From intake to compliance to billing, FireNote covers the full operational picture so your team can focus on building a culture of care, not navigating a learning curve.

- Fast implementation with workflows built for hospice from the ground up

- Full platform coverage: clinical, operations, compliance, and billing

- A partner that understands where you're starting and where you're headed