CareLines let care evolve, without fragmenting the patient record.

CareLines represent distinct lines of service within FireNote, such as hospice, palliative, chronic care management, all operating inside a single platform. As a patient’s needs change, their care can move between CareLines, without creating a new chart, duplicating records, or breaking continuity.

One patient. One chart. One care team.

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One dynamic patient record, across services

Create structured, patient-specific narratives with less manual typing and fewer clicks.

Workflows that adapt to the care model

The FireNote interface and charting experience adjust automatically to support the clinical needs of each CareLine.

A single platform for growth

Organizations can expand services without adding systems, migrating data, or retraining staff from scratch.

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What a CareLine Is

A CareLine is a line of service, not a separate system

CareLines define how FireNote supports different care delivery models within one EMR platform. Each CareLine provides tailored workflows and documentation structure, while sharing the same patient record, care team, and data foundation.

This means:

  • No duplicate patients
  • No parallel charts
  • No loss of history when care needs change

Just a seamless transition within a single system.

One Patient. One Chart. One Care Team.

Continuity without compromise

When patients transition between services — or receive care from multiple programs — FireNote keeps everything connected:

  • The same patient record follows the patient across CareLines
  • The same care team maintains visibility and context
  • The same documentation system ensures consistency and defensibility

Care evolves. The record doesn’t fracture.

How CareLines Work in Practice

Step 1

A single patient record is created

The patient exists once in FireNote, not per service.

Step 1

Step 2

The CareLine defines the charting experience

When a patient is active in a CareLine, FireNote presents workflows, documentation structure, and tools aligned to that care model.

Step 3

CareLines change as patient needs change

As a patient’s care needs evolve, the CareLine can change, without migrating data, duplicating records, or losing continuity.

Step 3

Step 4

Documentation remains consistent and traceable

All documentation flows through the same clinician-directed Informed Intelligence system and RapidChart engine.

Built on the FireNote Documentation System

Every CareLine operates within the same core platform:

  • Informed Intelligence governs how documentation is structured and validated
  • RapidChart reduces charting time within each CareLine
  • StoryLines™ (coming soon!) preserves longitudinal continuity over time

The result is a flexible system that adapts to care delivery, and lets the patient record flow through different CareLines without sacrificing clarity or control.

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Current & Emerging CareLines

Hospice CareLine

Supports interdisciplinary teams delivering episodic, high-acuity care, with workflows and documentation aligned to complex regulatory and operational requirements.

Palliative CareLine

Designed for longitudinal, consultative care that prioritizes continuity, coordination, and evolving goals of care. Billed services are easily added for claim generation.

CCM CareLine (Coming Soon)

Built to support recurring, ongoing care interactions while maintaining a unified patient record and consistent documentation experience.

Why This Matters

Fewer handoffs. Fewer gaps.

A shared patient record and care team improves communication, reduces rework, and strengthens the patient story.

No more fragmented care records

Many organizations are forced to maintain separate EMRs, or duplicate patients across systems, as they expand services. CareLines eliminate that fragmentation.

Future-ready care delivery

As care models shift toward longitudinal, coordinated services, CareLines provide a scalable foundation without increasing system complexity.

Frequently Asked Questions

No. Patients exist once in FireNote. CareLines change, the patient record does not.

See how CareLines work in a Single Patient Chart

A demo is the fastest way to understand how FireNote supports multiple services, without duplicating records or breaking continuity.